A2A in practice
Explore real scenarios where the ANITA & ANTEK duo executes multi-step processes.
Complex E-commerce Return
Frustrated VIP customer email with a photo of a damaged shoe and a demand for a refund.
Detects strongly negative sentiment. Crafts a highly empathetic apology response, blocking a blunt refusal.
Identifies the defect from batch #441 in the photo. Checks purchase history in ERP. Blocks the defective batch from warehouse sales.
- •Google Vision API: Defect detection in the photo.
- •SQL/API: ERP integration (SAP/Subiekt) — customer LTV status and batch blocking.
Custom Furniture Production Quote (Carpenter)
Hand-drawn kitchen sketch on paper with a note: "delivery in a month, oak fronts."
Converts the hand-drawn sketch into a ticket. Sends the client a preliminary survey email requesting missing details.
Reads the dimensions. Fetches current prices from the wholesale supplier. Checks the workshop's production cycle and reserves a slot in 6 weeks.
- •OCR / Gemini Pro Vision: Dimension reading from paper sketch.
- •External API: B2B wholesale pricing (Meblopol/Kronospan).
- •Google Calendar: Workshop production schedule.
Intelligent L1 IT Support
Ticket: "Nothing works, white screen error 503 when generating the Q3 report."
Isolates technical details from the description. Creates a Jira ticket for the database team with correct tags.
Finds a trace in the logs from the time of the report (Deadlock in the table). Generates a safe SQL script to unblock the process.
- •Jira Service Management: API for ticket handling.
- •Splunk / Datadog: REST API for log stream analysis.
- •Database: READ-ONLY permissions to the database schema.
Post-Vacation "Knowledge Pill"
Monday after vacation. 400 unread emails, including multi-party discussion threads.
Ignores system notifications. Extracts 7 messages requiring your decision and arranges them into a day plan.
Analyzes hundreds of project emails. Generates a briefing note: "Database switched to NoSQL. Client Y approved the delay."
- •Gmail / MS Graph API: Mailbox access.
- •Slack / Teams API: Messenger thread analysis.
- •Agent Engine Memory: Historical project context.
Salary Raise Request Analysis
A Senior Developer asks to renegotiate their rate after receiving a competing market offer.
Recognizes confidentiality. Proposes a discreet 1-on-1 meeting at comfortable hours for both parties.
Analyzes salary reports. Calculates: "Replacing this person will take 3 months. A 15% raise is cheaper than the recruitment process."
- •HRIS (Workday/BambooHR): Reading performance reviews.
- •RAG: Analysis of external salary reports (e.g., Hays/JustJoinIT PDFs).
Recruitment Assistant (CV Analysis)
150 CVs arrive in various formats (PDF, DOC, screenshots).
Automatically thanks candidates and rejects those who don't meet hard formal criteria (e.g., no work visa).
Builds a TOP 5 ranking of candidates with the most relevant experience and generates tailored technical questions for each CV.
- •ATS System: Direct integration into the recruitment funnel.
- •Vertex AI Document AI: Data extraction from unstructured DOC/PDF documents.
Invitation Audit (Conference)
Email invitation to give a talk at an industry conference in Barcelona.
Detects a logistics conflict with the deadline of a critical product deployment for a VIP client.
Scans the list of past attendees and speakers. Calculates no meaningful ROI and rejects participation.
- •Web Scraping / Google Search: Reading the conference agenda.
- •LinkedIn API: Verification of speaker profiles and target audience.
- •ERP (Budget): Checking the marketing budget pool.
Intelligent Meeting Briefs
Wednesday morning — 6 back-to-back meetings with different difficult clients ahead of you.
Maintains agenda consistency. Pins a status file for each meeting 15 minutes before the call.
Analyzed the CRM. Generates a warning: "Client Z reported a critical bug yesterday. Suggest a discount. Ask about their trip to Italy."
- •CRM (Salesforce/HubSpot): Fetching meeting notes.
- •Zendesk / Jira: Checking open technical tickets right before the meeting.