A2A Architecture on GCP
Meet the dual-agent ecosystem: ANITA and ANTEK. An innovative approach to task automation and project knowledge management.
AI is powerful.
But isolated AI is a bottleneck.
We saw a recurring problem: customer service relies on one system, IT relies on another, and humans spend hours bridging the gap. Chatbots can talk, but they can't do.
The Human Bottleneck
Your best employees are wasting hours manually copy-pasting data between CRM, ERP, and support tickets just to resolve simple issues.
Shallow Chatbots
Traditional AI agents are just glorified FAQs. They can apologize and answer questions, but they can't execute complex multi-step backend processes.
Siloed Operations
The frontend doesn't talk to the backend efficiently. Resolving an issue requires coordination between systems that don't inherently understand each other.
What's behind the names?
Two specialized entities, united by a common goal. Each with a distinct purpose.
ANITA
Front-end & CommunicationANTEK
Back-end & AnalyticsMeet: ANITA
ANITA is the front-end agent focused on optimizing communication and organizing the user's work.
- Inbox Management: Reading and prioritizing messages (Gmail).
- Task Lists: Building precise To-Do lists.
- Summaries: Concise email thread summaries.
Meet: ANTEK
ANTEK is the analytical backbone. A heavy engine processing knowledge and solving complex processes in the background.
- Data Analysis: Breaking down customer feedback into core factors.
- Knowledge Base: Dynamically enriching project knowledge.
- Heavy Logic: Offloading complex computations from ANITA.
Agent-to-Agent on Agent Engine
Secure, scalable, and enterprise-ready infrastructure running on Google Cloud Platform.
Seamless Data Exchange:
Agents communicate natively with each other, without human intervention.
GCP Infrastructure:
Everything runs in a scalable, secure Google Cloud environment.
Role Separation:
Splitting the interface (ANITA) from analytics (ANTEK).
Security:
Reduced hallucinations through RAG on company data.
Real value: Complex real-life scenarios
These are not simple inbox rules. See how the A2A architecture processes chaotic data, searches company systems, and delivers ready-made solutions, saving hours of analytical work.
Chaotic request for proposal
Tom from Company X (a regular client) sends a long, chaotic email. He describes a new idea for a module in your app, attaches two screenshots with competitor inspirations and asks: "How long will it take and how much? We have budget from last quarter to spend."
Categorization and orchestration
ANITA reads the intent from unstructured text. Recognizes urgency ("budget to spend"). Sets priority to High. Creates an organized task with extracted key points. Initiates a session with ANTEK in the background, requesting a deep estimation analysis. Proactively books time in your calendar for "Call with Tom - Quote" next morning.
Data query and synthesis (RAG)
ANTEK receives the context. Searches the documentation repository for Client X and the archive of similar implementations from the last 2 years. Identifies technical debt. Calculates: "A module of this type historically took the team 120 man-hours". Recognizes images from the client's screenshots. Generates a ready quote draft.
• Vision AI: Analysis of attached screenshots.
• REST API: Price list and budget history from CRM (HubSpot/Salesforce).
Decisiveness instead of digging
You sit down at your computer. Instead of spending 2 hours on technical analysis, checking old price lists and consulting with the dev team, you open a ready quote draft. You verify the AI's assumptions, make a small margin adjustment and click "Send". You convert a sales opportunity into a quote in 5 minutes.
More advanced automation examples
See how the ANITA & ANTEK duo handles real-world business scenarios, from e-commerce to HR.
Complex E-commerce Return
Frustrated VIP customer email with a photo of a damaged shoe and a demand for a refund.
Detects strongly negative sentiment. Crafts a highly empathetic apology response, blocking a blunt refusal.
Identifies the defect from batch #441 in the photo. Checks purchase history in ERP. Blocks the defective batch from warehouse sales.
- •Google Vision API: Defect detection in the photo.
- •SQL/API: ERP integration (SAP/Subiekt) — customer LTV status and batch blocking.
Custom Furniture Production Quote (Carpenter)
Hand-drawn kitchen sketch on paper with a note: "delivery in a month, oak fronts."
Converts the hand-drawn sketch into a ticket. Sends the client a preliminary survey email requesting missing details.
Reads the dimensions. Fetches current prices from the wholesale supplier. Checks the workshop's production cycle and reserves a slot in 6 weeks.
- •OCR / Gemini Pro Vision: Dimension reading from paper sketch.
- •External API: B2B wholesale pricing (Meblopol/Kronospan).
- •Google Calendar: Workshop production schedule.
Intelligent L1 IT Support
Ticket: "Nothing works, white screen error 503 when generating the Q3 report."
Isolates technical details from the description. Creates a Jira ticket for the database team with correct tags.
Finds a trace in the logs from the time of the report (Deadlock in the table). Generates a safe SQL script to unblock the process.
- •Jira Service Management: API for ticket handling.
- •Splunk / Datadog: REST API for log stream analysis.
- •Database: READ-ONLY permissions to the database schema.
Post-Vacation "Knowledge Pill"
Monday after vacation. 400 unread emails, including multi-party discussion threads.
Ignores system notifications. Extracts 7 messages requiring your decision and arranges them into a day plan.
Analyzes hundreds of project emails. Generates a briefing note: "Database switched to NoSQL. Client Y approved the delay."
- •Gmail / MS Graph API: Mailbox access.
- •Slack / Teams API: Messenger thread analysis.
- •Agent Engine Memory: Historical project context.
Salary Raise Request Analysis
A Senior Developer asks to renegotiate their rate after receiving a competing market offer.
Recognizes confidentiality. Proposes a discreet 1-on-1 meeting at comfortable hours for both parties.
Analyzes salary reports. Calculates: "Replacing this person will take 3 months. A 15% raise is cheaper than the recruitment process."
- •HRIS (Workday/BambooHR): Reading performance reviews.
- •RAG: Analysis of external salary reports (e.g., Hays/JustJoinIT PDFs).
Recruitment Assistant (CV Analysis)
150 CVs arrive in various formats (PDF, DOC, screenshots).
Automatically thanks candidates and rejects those who don't meet hard formal criteria (e.g., no work visa).
Builds a TOP 5 ranking of candidates with the most relevant experience and generates tailored technical questions for each CV.
- •ATS System: Direct integration into the recruitment funnel.
- •Vertex AI Document AI: Data extraction from unstructured DOC/PDF documents.
Invitation Audit (Conference)
Email invitation to give a talk at an industry conference in Barcelona.
Detects a logistics conflict with the deadline of a critical product deployment for a VIP client.
Scans the list of past attendees and speakers. Calculates no meaningful ROI and rejects participation.
- •Web Scraping / Google Search: Reading the conference agenda.
- •LinkedIn API: Verification of speaker profiles and target audience.
- •ERP (Budget): Checking the marketing budget pool.
Intelligent Meeting Briefs
Wednesday morning — 6 back-to-back meetings with different difficult clients ahead of you.
Maintains agenda consistency. Pins a status file for each meeting 15 minutes before the call.
Analyzed the CRM. Generates a warning: "Client Z reported a critical bug yesterday. Suggest a discount. Ask about their trip to Italy."
- •CRM (Salesforce/HubSpot): Fetching meeting notes.
- •Zendesk / Jira: Checking open technical tickets right before the meeting.
Workflow
Fast and seamless implementation in your organization.
1. Ingestion
ANITA scans the inbox and classifies emails (e.g., as new customer feedback).
2. Handoff
ANITA opens an A2A session, passing raw context to ANTEK.
3. Analysis
ANTEK analyzes the request, searches the knowledge base and forms conclusions.
4. Action
ANTEK returns results. ANITA generates a summary and adds a task to the To-Do list.
Ready to deploy?
The ANITA and ANTEK ecosystem awaits launch on your intranet.